How do we calculate the increase in efficiency?
This will naturally vary firm by firm. Variants such as the current methods of communication and number of cases per fee-earner will impact the savings you will make. However, we are certain that every firm can drive efficiency by using The Link App.
By keeping the client in the loop our users report they eliminate the need for unnecessary calls. The following was calculated with one of our mid-tier law firm users by an independent data analyst. The average length of personal injury case is 18 months. The average number of calls is one per month. The average caseload in personal injury of 125 files per fee-earner. The average time spent per call is 25 mins. That is 7.5 hours per case. 125 cases x 7.5 = 937 hours per fee earner over 18 month period. If a fee-earner works say 8 hours a day for 5 days a week for 45 weeks per year that is 1,800 hours a year. Over 18 months therefore the total time worked is 2,700 hours.
A saving of 937 hours by using The Link App in a 2,700 hour period is a 34% increase in productivity.
You can vary the number of cases and calls to your firm’s specific circumstances but we think you will agree there is a lot of time to be gained.