Simple to navigate, with categorised notifications and contact options.
The ultimate time-saving communication tool for both law firms and clients.
Communications between the client and the firm (via our servers) are encrypted, and clients can only access their own case via their unique login details.
Works across Apple (iOS) and Android, both tablet and mobile – easy access whenever and wherever you need it, 24/7.
Allows clients to be updated in an instant, straight to their phone.
Allows clients to request contact, attaching a level of urgency through a ‘traffic light’ queuing system.
So, how does The Link App work for your firm?
It’s quick, easy, and efficient – ideal for busy law firms, and designed to compliment your existing system.
Once logged in, you’ll find all your clients listed alphabetically and can begin to see how The Link App will improve your client management and the efficient running of your files.
You can update your client on their case quickly, using our pre-populated list of standard case updates, or tailoring a message to suit your needs.
In turn, clients can use the ‘request a call back’ feature, prioritising calls in terms of urgency. This allows you to speak to them at a convenient time, when you are completely focused on their case, maximising the value of time spent on the phone. Not only this, but cases can be accessed securely at any time of day, across desktop, phone, or tablet.
Ultimately, your firm saves both time and money, making it easier to operate in a highly competitive market. Your clients will have an exceptional customer experience, so why not stand out from the crowd and start using The Link App today?