William Boyle, Managing Partner at Boyles Solicitors talks about using The Link App.
Boyles Solicitors have been an innovative firm for a long time. The prize winners of the Lloyds Law Society Business of Award Scheme. I myself have considerable experience. I am an honorary lecturer at the University of Dundee as is one of the other partners. This is a firm that prides itself on intellectual achievement and being able to do the best for clients.
I use it part to communicate, part as a memoir of things that I should be doing and contacting clients.HThe reason why we chose The Link App is because as a progressive law firm we understand that technology has a massive part to play in being a differentiator for us. The Link App fits perfectly alongside some of the other software solutions we have implemented at the firm to help our clients have a better experience.
I have absolutely no reservations about it at all. It is new technology for us and we are finding it absolutely marvellous.
Well it cuts down dramatically what I would call wasted time. The main benefit is that we can be satisfied the clients are kept up to date and properly marketed and satisfied with your service.
Obviously any solicitors internally but more importantly externally when they are dealing with clients. I do not think it is restricted to a particular area in practice of law area for practice of law. It should cover the full range.
It helps just better in terms of office administration. With the clients, satisfaction leves are up considerably.