It’s quick, easy and efficient, making it ideal for busy law firms. Designed as a stand-alone or integrated system, you can use it no matter what your technology setup is.
Embracing innovation and putting your client first by offering The Link App is your competitive advantage. Stand out and win new business!
Once logged in, you’ll find all your clients listed alphabetically and can begin to see how The Link App will improve your day-to-day practice and improve that all-important professional relationship. Satisfied clients are repeat clients.
You can update your client on their case quickly, using our pre-populated list of standard case updates; alternatively, you can tailor a message to suit your needs. Without technical support, you can completely customise these pre-populated notifications to suit your firm's needs. You can also send documents or photographs using The Link App.
In turn, clients can use the ‘request a call back’ feature, letting you know how urgent it is. This allows you to speak to them at a convenient time, when you are completely focused on their case, maximising the value of the time spent on the phone.
It's important to note that The Link App uses 256-bit SSL encryption, which is the same security level that banks use, and stores all data in a secure UK-based data centre – leaving you and your clients safe in the knowledge your information is protected in the best possible way.
Client cases can be accessed at any time of day, whether on your desktop or on the go. Mobile working means you get the most from your day.
Ultimately, your firm saves both time and money, making it easier to operate in a highly competitive market. Your clients will have an exceptional customer experience, so why not stand out from the crowd and start using The Link App today?